Category: Feedback

Fedback 2023 – 7

I truly appreciate all your dedication to the success of the Leadership Workshop!

You and your team were fantastic, and the event worked out very well!

It has been a great pleasure working with you again!

GABRIELA, ELDORADO GOLD CORPORATION, CANADA

Fedback 2023 – 25

Ya de regreso a la Argentina, te quería hacer llegar mi agradecimiento por tu atención y comentarte que mis pax volvieron muy conformes con todos los servicios, Antonio el guía muy bueno, los vehículos, choferes, el hotel muy bien localizado.
NUBIA, PANORAMA, ARGENTINA

Fedback 2023 – 28

The trip went really well. 

 The guys were happy with the hotel & the location.

The golf courses worked well & both courses were good.

They advised that the Estela golf course was exceptional a great course to play. 

 Thank you so much for all your help with the group.  It was a pleasure to work with you.

 SARAH, TULLYS, IRELAND

Fedback 2023 – 22

As clientes adoraram a viagem.

O motorista foi muito elogiado pela pontualidade e cordialidade.

Muito obrigada por toda a ajuda e, cuidados com esta turminha!

Queria muito agradecer pela paciência em nos atender com essa viagem que teve tantas mudanças, mas com toda atenção e profissionalismo de sua equipe correu tudo maravilhosamente bem!

 

CAROLINE, ABT, BRASIL

Fedback 2023 – 20

We are home again with a nice flight from Bilbao

The trip was fantastic. No complaints at all.

  • The driver of the bus, Alberto who was with us until Sunday was a fabulous and very helpful and kindly and always on time.
  • The guides were good informed the first (Ivana) was the best.
  • The paradores ( rooms and  dinners) were extraordinary
  • The winetasting and cidertasting were good organized.

Shortly, it was fantastic and I thank you also on behalf of the group.

LOUIS, ZIGGO, NEATHERLANDS

Fedback 2023 – 18

Just letting you know that clients have returned to NZ and have given us feedback saying they had a lovely time in Grenada and special thanks for your assistance in sorting out transfers etc when the drivers were on strike.  Their highlight was the Flamenco show and dinner.

So thank you for all your help with this booking.

CHRISTINE, INNOVATIVE TRAVEL, NEW ZEALAND

Fedback 2023 – 15

Tudo bem? Estou entrando em contato para passar meu feed back da viagem. Foi muito boa a viagem, os hotéis foram muito bons com destaque para o Vila Galé, os guias também todos muito bons, o motorista Paulo, foi muito educado e profissional e o ônibus grande foi de grande valia. Só tenho agradecer à vocês pelo trabalho e dedicação ao nosso grupo.

JOAO, RIGON TURISMO, BRASIL

Fedback 2023 – 12

I would like to Thank You for The great support you showed on Saturday evening

when everybody was partying, you were helping me making my clients satisfied, you made it so smooth and quick and left the impression we want to show about Improving travel and century travel

 I am so happy to cooperate with such professional reliable partner

 VINA, CENTURY TRAVEL, LEBANNON

Fedback 2023 – 11

Ich habe soeben mit Hr Porstendoerfer telefoniert. Es hat alles bestens geklappt.

Ich möchte mich herzlichst bei dir – euch für die tolle Unterstützung bedanken.

Freue mich auf eine weitere gemeinsame Zusammenarbeit!

SONJA, PLATIN REISEN, AUSTRIA

Fedback 2023 – 9

Thanks for the great arrangements for our Christmas group. According to our tour leader and customer feedback everything went really well and you also took care of the bus issue fast and efficiently. We´re happy to use Improving Travel also in the future. I have actually already given your contact details to my colleague who will probably soon contact you regarding some groups..

MIKA, OLYMPIA, FINLAND

Fedback 2023 – 3

Die Kunden sind absolut zufrieden! Vielen Dank für Deine ganz Hilfe und Mühe!

 Es hat Ihnen sehr gut gefallen, Programm war klasse und das Highlight der Tour war der Besuch der Quinta Pacheca.Vielen lieben Dank!

BARBARA, TUI, DEUTSCHLAND

Fedback 2023 – 6

Thanks for taking good care of my clients, they’ve back home safe and sound, and mentioned their guides are very nice and helpful! Thanks again for you big support on this booking.

 

KRISTY, ODYNOVO TOURS, CHINA

Fedback 2023 – 2

Just a short note of thanks and debriefing on the trip. Once again, you put together a seamless trip, and I and the group are thankful. Everything went well, and the guides were good. All was perfect, and thank you once again for a great time.

DAVID, AVIATOURS, USA

Fedback 2023 – 1

Todo  EXCELENTE!  Los lugares preciosos y la gente que nos atendía un lujo. Todos y todas las guías unos genios y un capítulo aparte merece el conductor de Portugal, Ismael. Todos fueron geniales pero él estuvo 13 días  con nosotras y le digo que hicimos un amigo. Los horarios se cumplieron perfectamente. No hubo nada por lo cual hayamos estado preocupados.

 

GUILLERMO, SEAGULL TOURS, ARGENTINA

Feedback 5 en

Rachel speaks highly of how you operate. Thanks for taking care of our groups professionally and being firm with everything.She says you are one of the best land agents she has dealt with. Excellent job! Best regards. Virginia, Adventures Abroad, Canada.

Feedback 9 en

I just talked to the client and they were very-very satisfied with all of the services and they were very grateful for the kind attention they got during their stay in Madrid.
Thank you very very much, and I hope we can send more and more bookings in the future!

KINGA, PEGAZUS SPORT. HUNGARY.

Feedback 10 en

Just got the below great feedback…once again, well done!
They had an amazing time and couldn’t speak highly enough of the organization and location of the balconies (they booked a 2nd running while there so had 2 different balconies).
Your company was amazing and everything worked like clockwork.
Regards.

DAVID, EUROLYNX TRAVEL. NEW ZEALAND.

Feedback 11 en

I meet Friday evening one of the leader of the group and there was very happy with they stay in Barcelona.
The organization was perfect.
Thanks and of course if I will need to do something in Spain & Portugal, I will thinking about you.
Best regards.

BRUNO, SIEL VOYAGES. LUXEMBOURG.

Feedback 13 en

Fr. Leo was very happy with the trip overall. He says:
First, it was a VERY good trip. People were very happy. I enjoyed myself very much.
Hotels: These were well picked, and many positive experiences for sure. Rooms were comfortable, clean and accommodating.
Guide: Esther was a good guide. We worked well together and thankfully we talked each night to plan the next day. Her English is proficient. She was accommodating. She worked hard and got along well with the crowd. She’s an academic who loves history.
Local Guides: These were fine. I liked them well enough. They were willing to keep their talks short. I’d enjoy having either of them as a tour escort for any future trips.
Restaurant: I thought this was well planned. Food was good. Group really enjoyed the cooking demo’s of Paella and Pinxtos, and the restaurants offered some unique things all together.
Bus: Very clean, and the group LOVED having very reliable wifi on the bus.
Overall, a VERY good trip, and one that I’d certainly encourage again in the future.
Thanks!

Thanks again for all of your good, hard work!
SUSAN, SELECT INTERNATIONAL TOURS. UNITED STATES.

Feedback 14 en

On behalf of the entire group, I would like to thank you for your excellent organization of our trip.
The Paradors were excellent and superb located and certainly **** worthy.
The meals were excellent, the service staff was very friendly and helpful.
The transport was well arranged with nice buses.
The drivers were professional and common, specially Juan Gomez who accompanied us the last 4 days.
The guides were friendly and knowledgeable, specially Mirjam in the Alhambra was very good.
The excursions in Jabugo, Cordoba, Sevilla and the Alhambra were perfectly organized.
Everything has been arranged as we have discussed with each other last december in Madrid.
We have certainly enjoyed the trip.
All that remains for me to thank you and your staff for commitment, organization and also for the nice attention in Gibrafaro…..
I hope I can make an appeal to you in the future.
Best regards.

LOUIS BROUWERS LANDELIJKE SPOORWEG REISVERENIGING. THE NETHERLANDS.

Feedback 15 en

I just received a very positive email from the group; everything went just the way we planned – and even better!
They very satified with the personnel at Hotel Mundial´s restaurant, also transfers and drivers were right on
time etc.
Super, super thanks to George-guide at Azores, he had spent hours and hours studying 1930- newspapers
about ship “Suomen Joutsen”,the one whos “footsteps” the grp follows around Europe!

All the best.
EEVA, MATKA GALLERIA. FINLAND.

Feedback 16 en

Bom dia Rogério, trabalho a três anos com eles com a Daniela e até o momento só tenho elogios, ela é muito competente e faz um trabalho muito sério. Vera, Alpha Turismo. Brasil.

Feedback 17 en

Olha o feedback positivo que recebi dos paxs:

Referente a viagem dos pax, informo que tudo deu certo.
Os pax amaram Tenerife e o hotel é espetacular. O traslado foi excelente.
Pode recomendar.
Obrigada pelo atendimento.
Elaine.

JAILSON, ABREUTUR, BRASIL

Feedback 18 en

Chegamos bem e segue um resumo para você avaliar…
Hoteis: Todos os hoteis com boa localização e com bom café da manhã.
Roteiro e ônibus :Excelente… tudo bem tranquilo, ônibus com bom espaço
O aniversário da mãe foi o ponto alto da viagem… pic-nic nos Alpes Austriacos e a neve em Innsbruck foi show…
Guias
Pilar em Amsterdam – EXCELENTE queria muito que você indicasse ela Dani… de uma atenção, de um carinho impar com a gente… uma profissional de categoria.
Mário em Munique – EXCELENTE ele é o cara… como profissional e pessoa.
Fabiola em Innsbruck – EXCELENTE… MARAVILHOSA… como profissional e pessoa.
No mais Dani só agradecer por tudo… foi excepcional… seus serviços são sempre de muita qualidade.
Bjos e obrigada.

SANDRA, LATITUDE 25º. BRASIL.

Feedback 19 en

Boa tarde, gostaria de agradecer a Improving Travel pelo excelente atendimento ao nosso grupo.
Segue comentários dos responsaveis…
Parabéns tudo correu como o previsto, em todos os sentidos.
Uma viagem para todos inesquecível.
Parabéns e até a proxima.

MERON, TRIANGULO TURISMO. BRASIL.

Feedback 20 en

Regressamos ao Brasil muito felizes com tudo.
Os passeios foram muitos bons e os serviços também.
Quero deixar registrado e por favor que você repasse nossas melhores recomendações e agradecimentos ao guia Jorge Cortés, te comento que eramos mais brasileiros no grupo que foi a Toledo e que o guia Jorge nos atendeu… ele foi muito atencioso, simpático e com muitas informações…
Obrigada e não tenha dúvida de que recorreremos de seus serviços em outra oportunidade.”

MIRIAN, CINCO ELEMENTOS TURISMO. BRASIL.

Feedback 21 en

I am back to normal work today and I just want to thank you so much for all your help and support especially on the 24th when Faro Airport was closed.
It was testiment to you and a miracle that we still managed to get everyone to the hotel that day and you were so helpful and flexible – thank you.
Damas were always prompt and very flexible and I want to thank them also.
With kind regards and will let you know where the venue will be for next year and see if you can help again.
Kind regards.

JACKIE, FATHER AND SON GOLF. UK.

Feedback 23 en

Noted, thanks for your kindness handling our governor group, I’m personally really appreciate what you have done.
Thanks again and best regards.

AHMAD, YHA TRAVEL & TOURS. MALASYA.

Feedback 24 en

I wanted to let you know how pleased my clients were with all your arrangements. They said that their guide for the two days was outstanding. So thank you very much for all your efforts. I look forward to working with you again in the near future.
Best regards.

FRANCES, REID TRAVEL. USA.

Feedback 25 en

Our company appreciates very much for the wonderful tour organized by Improving Travel for our group KATREN.
The trip was amazing and the clients are very happy – we are grateful for wonderful memories and perfect organization!
Really looking forward to continue our fruitful cooperation!
Thanks again and have a good day!

ANNA, MITS. RUSSIA.