Catégorie : feedback home

Feedback 5 fr

Rachel speaks highly of how you operate. Thanks for taking care of our groups professionally and being firm with everything.She says you are one of the best land agents she has dealt with. Excellent job! Best regards. Virginia, Adventures Abroad, Canada.

Feedback 9 fr

I just talked to the client and they were very-very satisfied with all of the services and they were very grateful for the kind attention they got during their stay in Madrid.
Thank you very very much, and I hope we can send more and more bookings in the future!

KINGA, PEGAZUS SPORT. HUNGARY.

Feedback 10 fr

Just got the below great feedback…once again, well done!
They had an amazing time and couldn’t speak highly enough of the organization and location of the balconies (they booked a 2nd running while there so had 2 different balconies).
Your company was amazing and everything worked like clockwork.
Regards.

DAVID, EUROLYNX TRAVEL. NEW ZEALAND.

Feedback 11 fr

I meet Friday evening one of the leader of the group and there was very happy with they stay in Barcelona.
The organization was perfect.
Thanks and of course if I will need to do something in Spain & Portugal, I will thinking about you.
Best regards.

BRUNO, SIEL VOYAGES. LUXEMBOURG.

Feedback 13 fr

Fr. Leo was very happy with the trip overall. He says:
First, it was a VERY good trip. People were very happy. I enjoyed myself very much.
Hotels: These were well picked, and many positive experiences for sure. Rooms were comfortable, clean and accommodating.
Guide: Esther was a good guide. We worked well together and thankfully we talked each night to plan the next day. Her English is proficient. She was accommodating. She worked hard and got along well with the crowd. She’s an academic who loves history.
Local Guides: These were fine. I liked them well enough. They were willing to keep their talks short. I’d enjoy having either of them as a tour escort for any future trips.
Restaurant: I thought this was well planned. Food was good. Group really enjoyed the cooking demo’s of Paella and Pinxtos, and the restaurants offered some unique things all together.
Bus: Very clean, and the group LOVED having very reliable wifi on the bus.
Overall, a VERY good trip, and one that I’d certainly encourage again in the future.
Thanks!

Thanks again for all of your good, hard work!
SUSAN, SELECT INTERNATIONAL TOURS. UNITED STATES.

Feedback 14 fr

On behalf of the entire group, I would like to thank you for your excellent organization of our trip.
The Paradors were excellent and superb located and certainly **** worthy.
The meals were excellent, the service staff was very friendly and helpful.
The transport was well arranged with nice buses.
The drivers were professional and common, specially Juan Gomez who accompanied us the last 4 days.
The guides were friendly and knowledgeable, specially Mirjam in the Alhambra was very good.
The excursions in Jabugo, Cordoba, Sevilla and the Alhambra were perfectly organized.
Everything has been arranged as we have discussed with each other last december in Madrid.
We have certainly enjoyed the trip.
All that remains for me to thank you and your staff for commitment, organization and also for the nice attention in Gibrafaro…..
I hope I can make an appeal to you in the future.
Best regards.

LOUIS BROUWERS LANDELIJKE SPOORWEG REISVERENIGING. THE NETHERLANDS.

Feedback 15 fr

I just received a very positive email from the group; everything went just the way we planned – and even better!
They very satified with the personnel at Hotel Mundial´s restaurant, also transfers and drivers were right on
time etc.
Super, super thanks to George-guide at Azores, he had spent hours and hours studying 1930- newspapers
about ship « Suomen Joutsen »,the one whos « footsteps » the grp follows around Europe!

All the best.
EEVA, MATKA GALLERIA. FINLAND.

Feedback 17 fr

Olha o feedback positivo que recebi dos paxs:

Referente a viagem dos pax, informo que tudo deu certo.
Os pax amaram Tenerife e o hotel é espetacular. O traslado foi excelente.
Pode recomendar.
Obrigada pelo atendimento.
Elaine.

JAILSON, ABREUTUR, BRASIL

Feedback 18 fr

Chegamos bem e segue um resumo para você avaliar…
Hoteis: Todos os hoteis com boa localização e com bom café da manhã.
Roteiro e ônibus :Excelente… tudo bem tranquilo, ônibus com bom espaço
O aniversário da mãe foi o ponto alto da viagem… pic-nic nos Alpes Austriacos e a neve em Innsbruck foi show…
Guias
Pilar em Amsterdam – EXCELENTE queria muito que você indicasse ela Dani… de uma atenção, de um carinho impar com a gente… uma profissional de categoria.
Mário em Munique – EXCELENTE ele é o cara… como profissional e pessoa.
Fabiola em Innsbruck – EXCELENTE… MARAVILHOSA… como profissional e pessoa.
No mais Dani só agradecer por tudo… foi excepcional… seus serviços são sempre de muita qualidade.
Bjos e obrigada.

SANDRA, LATITUDE 25º. BRASIL.

Feedback 19 fr

Boa tarde, gostaria de agradecer a Improving Travel pelo excelente atendimento ao nosso grupo.
Segue comentários dos responsaveis…
Parabéns tudo correu como o previsto, em todos os sentidos.
Uma viagem para todos inesquecível.
Parabéns e até a proxima.

MERON, TRIANGULO TURISMO. BRASIL.

Feedback 20 fr

Regressamos ao Brasil muito felizes com tudo.
Os passeios foram muitos bons e os serviços também.
Quero deixar registrado e por favor que você repasse nossas melhores recomendações e agradecimentos ao guia Jorge Cortés, te comento que eramos mais brasileiros no grupo que foi a Toledo e que o guia Jorge nos atendeu… ele foi muito atencioso, simpático e com muitas informações…
Obrigada e não tenha dúvida de que recorreremos de seus serviços em outra oportunidade. »

MIRIAN, CINCO ELEMENTOS TURISMO. BRASIL.

Feedback 21 fr

I am back to normal work today and I just want to thank you so much for all your help and support especially on the 24th when Faro Airport was closed.
It was testiment to you and a miracle that we still managed to get everyone to the hotel that day and you were so helpful and flexible – thank you.
Damas were always prompt and very flexible and I want to thank them also.
With kind regards and will let you know where the venue will be for next year and see if you can help again.
Kind regards.

JACKIE, FATHER AND SON GOLF. UK.

Feedback 24 fr

I wanted to let you know how pleased my clients were with all your arrangements. They said that their guide for the two days was outstanding. So thank you very much for all your efforts. I look forward to working with you again in the near future.
Best regards.

FRANCES, REID TRAVEL. USA.

Feedback 25 fr

Our company appreciates very much for the wonderful tour organized by Improving Travel for our group KATREN.
The trip was amazing and the clients are very happy – we are grateful for wonderful memories and perfect organization!
Really looking forward to continue our fruitful cooperation!
Thanks again and have a good day!

ANNA, MITS. RUSSIA.

Feedback 26 fr

Hello Daniela,
Mr. McKay (the banker) just left a lengthy e-mail for his travel agent full of compliments regarding the accommodation and the trip in general.
Thank you for helping us in achieving another success.
Kind regards.

CHIARA, VICTOURS. CANADA.